Privacy Policy

  Privacy Policy

Joyscore is an international entertainment company specializing in the publishing of mobile games and applications.

The purpose of this policy is to provide you with all the important information and explanations about how and why some of your data may be collected and processed by Joyscore when you use one of our applications or browse on our website. This privacy policy governs and details the main principles that Joyscore applies to the data we collect and process to:

(i) develop, publish and monetize mobile games and applications (“Joyscore Apps and Games”), and (ii) run our corporate website (“https://www.joyscore.co/”).

Should you have any questions related to this policy or our practices around privacy and data protection in general, please don’t hesitate to contact Joyscore Data Protection Officer as indicated in the contact section of this policy.  

Joyscore apps and games

Why does Joyscore collect data from its apps and games?

When you use the Joyscore Apps and Games, We will collect information about you. Such information, also known as “personal data” can be automatically collected by Joyscore when necessary, or voluntarily submitted by you. We use this data to provide you with the app or game that you downloaded, to ensure safety, and for other purposes described below (for instance advertising).

 

When you install and utilize Joyscore Apps and Games, we may gather and analyze certain data for various valid intentions and also ensure data safety.

 

  • Shape Swift Sprint
  • Metamorphix
  • Pet Care Kingdom
  • Critter Care Clinic
  • Chinese Culinary Adventure
  • Donut Dreamland
  • Deep Sea Treasure
  • Face Art Fun
  • Fidget Funland
  • Exotic Fish Paradise
  • Foot Bliss
  • Healing Hands Hospital
  • MediMasters
  • Tiny Dino Vet Rescue
  • Healing Potions Saga
  • Fantasy Nail Spa
  • Blend Master
  • Mandala Harmony
  • Rainbow Unicorn Glamour
  • Pizzaria Passion
  • Crunchy Delights
  • Palm Warfare
  • Sand Craft
  • Art Inked Studio
  • Enchanted Potion Quest: Witch to Princess
  • Vocab Explorer
  • Cut for little bluey
  • Farm Block Buster
  • Wild life junction
  • Mind Space
  • Metamorphix
  • Pet Care Kingdom
  • Critter Care Clinic
  • Chinese Culinary Adventure
  • Donut Dreamland
  • Deep Sea Treasure
  • Face Art Fun
  • Fidget Funland
  • Exotic Fish Paradise
  • Foot Bliss
  • Healing Hands Hospital
  • MediMasters
  • Tiny Dino Vet Rescue
  • Healing Potions Saga
  • Fantasy Nail Spa
  • Blend Master
  • Mandala Harmony
  • Pizzaria Passion
  • Crunchy Delights
  • Palm Warfare
  • Sand Craft
  • Art Inked Studio
  • Enchanted Potion Quest: Witch to Princess
  • Vocab Explorer
  • Cut for little bluey
  • Fintastic Penguins
  • Rainbow Route
  • Popcorn Bonanza
  • Cookie Treat Frenzy
  • Caving Venture
  • Pastry Kingdom
  • snake crawl
  • Alien run
  • Ape stumble
  • Shell bound
  • Power Puncher
  • Nature battle- bug vs plant
  • Mindful Ascent
  • Insect Invasion
  • Tunnel Tangle
  • Morph Master
  • Form Fuzion
  • Shape Joyride
  • Ball Hopper
  • Pinball Mania
  • Heavy Excalator
  • Reverse the gravity
  • Cat Curio
  • Space War
  • Matchmates
  • Sky hound
  • Sweet Serpent
  • Monstro Click
  • Flap The Flee
  • Block & Bounce
  • Tile Fusion
  • Square Beasts
  • Brick Guardian
  • Toon Zoo Memory
  • Fitness In My life
  • Farm Fruit Puzzle
  • Santa Word Connect
  • otter fishing
  • emotrek
  • Shade Sleuth
  • Angry Porcupine
  • Super Food Collect
  • Target Triumph
  • Farm Block Buster
  • Alpha Leap
  • cutforlittlebluey
  • Claws paws
  • Slab Swap
  • Smallest Wins
  • Nest Harbour
  • Ocean Block
  • RingRhapsody
  • dart zoo
  • joy ball
  • sweet treat
  • dunk mageddon
  • Pole Plunge
  • Sparky Sos
  • Swift street
  • Pumpkin Lift Off

  • Math Joy
  • Math matrix
  • Math lab
  • Cosmic buster
  • Dots & Designs
  • Monster Riderx
  • Super Food Collect

  • Break n roll

  • Hoot and match

  • curve shot golf

  • dino ink venture

  • Ice berg leap

  • Math Riddle

  • Merge Craft

  • golfing glory construct

  • Heist Quest

  • Leap Finity

  • Spectrum saver

  • Shape link

  • Ocean Cleanup 

  • Elemental crush
  • Jump Joy
  • Charge Figjam

  • Witch Wood Rampage

  • Nova Guard 

     

 

 

You will find below explanations regarding the reasons why Joyscore may collect data and the legal bases Joyscore relies on in each case.

Joyscore collects data:

  • To provide you with the services you asked for

(e.g., knowing that you completed the first level to allow access to the second one)

  • Legal basis – such data processing is strictly necessary for the service(s) asked
  • To run analytics and understand how users interact with our product and services in order to continuously improve it either directly or through third party partners

(e.g. identifying that a feature is annoying for users or that a level is too difficult for most gamers)

  • Legal basis for third party analytics – Express consent. In the countries where collecting users’ consent may be required by applicable laws and regulations, Joyscore only shares personal data collected through Joyscore apps with third party partners that provide Joyscore with analytics services once you express your consent through the pop-up notice included in our apps.
  • Legal basis for first party analytics – Legitimate interest. Joyscore collects user data for the purpose of its own internal analytics tools. Data is used for the sole purpose of Joyscore analytics tool and is not shared with any third parties. This data processing is based on the legitimate interest of Joyscore.
  • To serve advertising tailored to the preference and interests of our users

and allow Joyscore to continue to provide free services and products

  • Legal basis – Express consent. In the countries where collecting users’ consent may be required by applicable laws and regulations, Joyscore only processes or shares personal data collected through Joyscore apps for personalized advertising purposes once you express your consent through the pop-up notice included in one of our apps.

For all data processing activities that rely on users’ consent, you can withdraw your consent at any time from the “settings” page in our various applications.

Please only note that in the case where you withdraw your consent or where you refuse to consent in the first place, you will still be served with advertising but that may be less relevant to you as it will not be tailored to your interests.

What data does Joyscore collect from its apps and games?

Joyscore does not use any data that allows us to identify you directly. We only collect mobile identifiers and other technical information (if necessary, only with your consent) allowing us to recognize your device.

 

For all the purposes listed above the data that Joyscore collect is limited to:

  • The apps you are using
  • Your IP address
  • Your Mobile Advertising ID (Apple IDFA or Google AAID – which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time in through your device settings) and device identifier (e.g., IDFV for iOS devices and Android ID for Android devices)
  • Information about the device you use and your connection (user agent, type of connection, timestamp, system language, device model, screen resolution and settings, battery level, available storage space, time zone, OS)

Data pertaining to your activities on our applications and notably the way in which you interact with our applications (for instance, how and when you use our applications) and with the advertising served in our applications (for instance, number of ads served, potential clicks)

With whom may your data be shared & why?

We are not selling your personal information, but we need to share it with third parties to deliver the best service possible. Do not worry, we make sure that they all use the same degree of care as We do.

 

Joyscore does not share your personal data with third parties without your prior consent in the countries where collecting users’ consent may be required by applicable laws and regulations.

When you consent to the collection of data for advertising and analytics purpose, we may share the data listed above with the following categories of recipients:

Ad Partners: that allow us to monetize the ad inventory of our apps and provide users with free products and services.

Those partners usually collect data via their own tools (Software Development Kits or “SDK”). You will find a list of our partners implementing advertising SDKs through our applications and the privacy policies of their services that describe their practices and allow you to exercise your rights directly toward them hereafter:

Analytic companies: that provide us with tools and technologies that allow us to better understand how users interact with our services and will help us improve it. Those partners also usually collect data via their own SDKs. You will find a list of our partners implementing analytical SDKs through our applications hereafter:

Joyscore Website

Joyscore Website is mainly informative, and its use is governed by the Terms and Conditions.

 

Why does Joyscore collect data from its website?

Like on most websites, when you browse on Joyscore.co certain information about your connection and device(s) are automatically collected for the website to operate properly.

Joyscore and its partners also use cookies and similar technologies to analyze how our users interact with our services and administer the website. Cookies are small text files stored on your browser that allow the collection of non-personally identifiable information related to your navigation on a website.

You can control the use of cookies in your browser settings but if you choose to disable cookies it may affect certain websites’ functionalities.

What data does Joyscore collect from its website?

For the purposes listed above the data that Joyscore and its partners collect is limited to:

  • Browsing events and interactions with the website’s contents and services
  • Anonymized IP address and technical information related to your browser and/or device (user agent)
  • Information you provide us with voluntarily when you contact Joyscore

Analytics and third party cookies

Joyscore uses Google Analytics to collect information related to the web traffic on our website. This service allows us to measure the performance and proper functioning of our website and to provide you with a better experience. Joyscore made sure to configure this tool in such a way that the information collected for this purpose is anonymized in a way that does not allow to identify any end users of our website.

For more information on the data protection and privacy aspects of these analytics services, you can refer to Google specific policy accessible here: https://policies.google.com/privacy and opt-out from Google Analytics data collection here: https://tools.google.com/dlpage/gaoptout

Social networks and other communication tools

Our website also offers communication tools allowing users to share content on social networks. When you interact with such social media widgets or “share buttons”, these social network companies may collect information about you and/or your device and connection. your interactions with these services are governed by the respective privacy policies of the companies providing these services. For more information on the data protection and privacy practices of these companies, you can refer to their specific policies listed below:

Security and other important information

How long does Joyscore keep your data?

Personal data collected, received and processed for the purposes described in this policy is not kept longer than necessary by Joyscore.

Joyscore does not retain user level data for more than 13 months except for the data collected for the purpose of its first-party analytics tool which can be stored up to 25 months based on the guidelines of our Supervisory Data Protection Authority.

Children data

Joyscore never knowingly or willingly collects any personal data concerning children Below 15 years of age. If you are Below 15, than you are suppose to use Joyscore Apps and Games.

To use our Services you must confirm full legal capacity or, in case of restricted legal capacity, obtain the consent of your legal guardian. We do not knowingly collect or ask for personal information from children. In case you can’t confirm full legal capacity, please do not send us any Data about yourself, including name, address or email address. If we learn that we have collected Personal Data of a child, we will delete these as soon as possible. If you think that we might have Data from a child, please contact us at [email protected]

Family Data

We respect the importance of family at Joyscore. We are committed to protecting and safeguarding personal information, particularly that of children and their families. Our games and applications comply with applicable laws and regulations governing the acquisition and processing of personal data, including those pertaining to the privacy of children. We work hard to provide a secure and comfortable digital environment for families to interact with our products.

International transfers

Some of the partners and processors referred to in this policy are located outside of the European Union.

In such case, we ensure that:

  • the personal data is transferred to countries recognized as offering an equivalent level of protection or,
  • For personal data transferred outside of countries recognized by the European Commission as having a sufficient level of protection, any of the mechanisms offering appropriate guarantees is used, for which provision is made by applicable regulations, and notably the adoption of the standard contractual clauses of the European Commission.

What rights do you have?

Your personal information belongs to you, and we will make sure your rights are respected. You can contact Us at [email protected] at any time to ask for a copy of your data, to withdraw your consent, or to obtain the deletion of the information we keep for you.

 

Consent withdrawal and opt-out of sale of information

You can change your consent status at any time from the Privacy Settings available in Joyscore mobile games and applications.

Please note that if Joyscore does not sell the personal information of its users, we may share it with third parties such as analytics and advertising companies in order to improve and personalize your experience and adapt the content and ads of our services.

Adjusting your consent settings within Joyscore apps and games, will allow you to block the collection of data for these purposes and will de facto prevent the sharing of information with our analytics and/or advertising partners.

Access right

Upon request, Joyscore will provide you with information about whether we hold any of your personal information. You may access or request deletion of your personal information directly in Joyscore mobile apps or by contacting Joyscore Data Protection Officer as indicated in the “Contact” section below. We will respond to your request within a reasonable timeframe.

Rectification and erasure

You may request Joyscore the rectification of inaccurate personal data concerning you, as well as the completion of incomplete personal data. You may also request Joyscore to erase without undue delay your personal data when it is no longer necessary for Joyscore to retain such data.

In order for your data to be erased or rendered inaccessible you can either:

  • reset your mobile advertising identifier (IDFA on iOS, GAAID on Androïd) or activate “Limit Ad Tracking” in your device’ settings in order to make previously collected data non linkable to you or your device anymore and limit further data collection if you choose to enable the “Limit Ad Tracking” option
  • contact Joyscore Data Protection Officer, as indicated in the “Contact” section below in order to have the data previously collected by Joyscore on you and/or your device permanently erased or anonymized

Portability

Upon request, Joyscore will provide you with the personal data that you provided to us and, if possible, will communicate this information directly to another data controller of your choice in a portable format when the processing is based on consent or contract.

Contact

Joyscore SAS is the Data Controller

Attn: JoyScore

Joy Score Inc.

2440 Cerritos Avenue, Signal Hill, CA 90755

Phone: 562 427 4448

E-mail: [email protected]

Subject: PRIVACY CONCERN

Fax: 562 438 8820

We welcome your questions and comments

 

Privacy Policy

Joyscore is an international entertainment company specialized in the publishing of mobile games and applications.

The purpose of this policy is to provide you with all the important information and explanations about how and why some of your data may be collected and processed by Joyscore when you use one of our applications or browse on our website. This privacy policy governs and details the main principles that Joyscore applies to the data we collect and process to:

(i) develop, publish and monetize mobile games and applications (“Joyscore Apps and Games”), and (ii) run our corporate website (“https://www.joyscore.co/”).

Should you have any questions related to this policy or our practices around privacy and data protection in general, please don’t hesitate to contact Joyscore Data Protection Officer as indicated in the contact section of this policy.  ****

Joyscore apps and games

Why does Joyscore collect data from its apps and games?

When you use the Joyscore Apps and Games, We will collect information about you. Such information, also known as “personal data” can be automatically collected by Joyscore when necessary, or voluntary submitted by you. We use this data to provide you with the app or game that you downloaded, to ensure safety, and for other purposes described below (for instance advertising) in the “More Details” section.

 

When you install and use Joyscore Apps and Games, we can collect and process some of your data for different legitimate purposes.

You will find below explanations regarding the reasons why Joyscore may collect data and the legal bases Joyscore relies on in each case.

Joyscore collects data:

  • To provide you with the services you asked for

(e.g., knowing that you completed the first level to allow access to the second one)

  • Legal basis – such data processing is strictly necessary for the service(s) asked
  • To run analytics and understand how users interact with our product and services in order to continuously improve it either directly or through third party partners

(e.g. identifying that a feature is annoying for users or that a level is too difficult for most gamers)

  • Legal basis for third party analytics – Express consent. In the countries where collecting users’ consent may be required by applicable laws and regulations, Joyscore only shares personal data collected through Joyscore apps with third party partners that provide Joyscore with analytics services once you express your consent through the pop-up notice included in our apps.
  • Legal basis for first party analytics – Legitimate interest. Joyscore collects user data for the purpose of its own internal analytics tools. Data is used for the sole purpose of Joyscore analytics tool and is not shared with any third parties. This data processing is based on the legitimate interest of Joyscore.
  • To serve advertising tailored to the preference and interests of our users

and allow Joyscore to continue to provide free services and products

  • Legal basis – Express consent. In the countries where collecting users’ consent may be required by applicable laws and regulations, Joyscore only processes or shares personal data collected through Joyscore apps for personalized advertising purposes once you express your consent through the pop-up notice included in one of our apps.

For all data processing activities that rely on users’ consent, you can withdraw your consent at any time from the “settings” page in our various applications.

Please only note that in the case where you withdraw your consent or where you refuse to consent in the first place, you will still be served with advertising but that may be less relevant to you as it will not be tailored to your interests.

What data does Joyscore collect from its apps and games?

Joyscore does not use any data that allows us to identify you directly. We only collect mobile identifiers and other technical information (if necessary, only with your consent) allowing us to recognize your device.

 

For all the purposes listed above the data that Joyscore collect is limited to:

  • The apps you are using
  • Your IP address
  • Your Mobile Advertising ID (Apple IDFA or Google AAID – which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time in through your device settings) and device identifier (e.g., IDFV for iOS devices and Android ID for Android devices)
  • Information about the device you use and your connection (user agent, type of connection, timestamp, system language, device model, screen resolution and settings, battery level, available storage space, time zone, OS)

Data pertaining to your activities on our applications and notably the way in which you interact with our applications (for instance, how and when you use our applications) and with the advertising served in our applications (for instance, number of ads served, potential clicks)

With whom may your data be shared & why?

We are not selling your personal information, but we need to share it with third parties to deliver the best service possible. Do not worry, we make sure that they all use the same degree of care as We do.

 

Joyscore does not share your personal data with third parties without your prior consent in the countries where collecting users’ consent may be required by applicable laws and regulations.

When you consent to the collection of data for advertising and analytics purpose, we may share the data listed above with the following categories of recipients:

Ad Partners: that allow us to monetize the ad inventory of our apps and provide users with free products and services.

Those partners usually collect data via their own tools (Software Development Kits or “SDK”). You will find a list of our partners implementing advertising SDKs through our applications and the privacy policies of their services that describe their practices and allow you to exercise your rights directly toward them hereafter:

Analytic companies: that provide us with tools and technologies that allow us to better understand how users interact with our services and will help us improve it. Those partners also usually collect data via their own SDKs. You will find a list of our partners implementing analytical SDKs through our applications hereafter:

Joyscore Website

Joyscore Website is mainly informative, and its use is governed by the Terms and Conditions available here.

 

Why does Joyscore collect data from its website?

Like on most websites, when you browse on Joyscore.io certain information about your connection and device(s) are automatically collected for the website to operate properly.

Joyscore and its partners also use cookies and similar technologies to analyze how our users interact with our services and administer the website. Cookies are small text files stored on your browser that allow the collection of non-personally identifiable information related to your navigation on a website.

You can control the use of cookies in your browser settings but if you choose to disable cookies it may affect certain websites’ functionalities.

What data does Joyscore collect from its website?

For the purposes listed above the data that Joyscore and its partners collect is limited to:

  • Browsing events and interactions with the website’s contents and services
  • Anonymized IP address and technical information related to your browser and/or device (user agent)
  • Information you provide us with voluntarily when you contact Joyscore

Analytics and third party cookies

Joyscore uses Google Analytics to collect information related to the web traffic on our website. This service allows us to measure the performance and proper functioning of our website and to provide you with a better experience. Joyscore made sure to configure this tool in such a way that the information collected for this purpose is anonymized in a way that does not allow to identify any end users of our website.

For more information on the data protection and privacy aspects of these analytics services, you can refer to Google specific policy accessible here: https://policies.google.com/privacy and opt-out from Google Analytics data collection here: https://tools.google.com/dlpage/gaoptout

Social networks and other communication tools

Our website also offers communication tools allowing users to share content on social networks. When you interact with such social media widgets or “share buttons”, these social network companies may collect information about you and/or your device and connection. your interactions with these services are governed by the respective privacy policies of the companies providing these services. For more information on the data protection and privacy practices of these companies, you can refer to their specific policies listed below:

Security and other important information

How long does Joyscore keep your data?

Personal data collected, received and processed for the purposes described in this policy is not kept longer than necessary by Joyscore.

Joyscore does not retain user level data for more than 13 months except for the data collected for the purpose of its first-party analytics tool which can be stored up to 25 months based on the guidelines of our Supervisory Data Protection Authority.

Children data

Joyscore never knowingly or willingly collects any personal data concerning children under 16 years of age. If you are under 16, please do not use Joyscore Apps and Games.

International transfers

Some of the partners and processors referred to in this policy are located outside of the European Union.

In such case, we ensure that:

  • the personal data is transferred to countries recognized as offering an equivalent level of protection or,
  • For personal data transferred outside of countries recognized by the European Commission as having a sufficient level of protection, any of the mechanisms offering appropriate guarantees is used, for which provision is made by applicable regulations, and notably the adoption of the standard contractual clauses of the European Commission.

What rights do you have?

Your personal information belongs to you, and we will make sure your rights are respected. You can contact Us at [email protected] at any time to ask for a copy of your data, to withdraw your consent, or to obtain the deletion of the information we keep for you.

 

Consent withdrawal and opt-out of sale of information

You can change your consent status at any time from the Privacy Settings available in Joyscore mobile games and applications.

Please note that if Joyscore does not sell the personal information of its users, we may share it with third parties such as analytics and advertising companies in order to improve and personalize your experience and adapt the content and ads of our services.

Adjusting your consent settings within Joyscore apps and games, will allow you to block the collection of data for these purposes and will de facto prevent the sharing of information with our analytics and/or advertising partners.

Access right

Upon request, Joyscore will provide you with information about whether we hold any of your personal information. You may access or request deletion of your personal information directly in Joyscore mobile apps or by contacting Joyscore Data Protection Officer as indicated in the “Contact” section below. We will respond to your request within a reasonable timeframe.

Rectification and erasure

You may request Joyscore the rectification of inaccurate personal data concerning you, as well as the completion of incomplete personal data. You may also request Joyscore to erase without undue delay your personal data when it is no longer necessary for Joyscore to retain such data.

In order for your data to be erased or rendered inaccessible you can either:

  • reset your mobile advertising identifier (IDFA on iOS, GAAID on Androïd) or activate “Limit Ad Tracking” in your device’ settings in order to make previously collected data non linkable to you or your device anymore and limit further data collection if you choose to enable the “Limit Ad Tracking” option
  • contact Joyscore Data Protection Officer, as indicated in the “Contact” section below in order to have the data previously collected by Joyscore on you and/or your device permanently erased or anonymized

Portability

Upon request, Joyscore will provide you with the personal data that you provided to us and, if possible, will communicate this information directly to another data controller of your choice in a portable format when the processing is based on consent or contract.

Contact

Joyscore SAS is the Data Controller

Attn: JoyScore

Joy Score Inc.

2440 Cerritos Avenue, Signal Hill, CA 90755

Phone: 562 427 4448

E-mail: [email protected]

Subject: PRIVACY CONCERN

Fax: 562 438 8820

We welcome your questions and comments